Titon Unveils Its Brand-New, Customer Focussed Website
Titon has launched a brand new website, showcasing its full range of products, across both the company’s Ventilation Systems and Window & Door Hardware divisions. The site can be accessed at www.titon.com and has been designed with end users and customer support in mind.
The new, responsive site boasts a fully in-depth ‘resources’ section, which can then be filtered across the whole Titon portfolio. This is supplemented by a ‘knowledgebase’ containing up to date details of the UK Building Regulations, as well as the company’s latest BIM and CPD information.
The website also contains dedicated sections tailored for self builders, fabricators, specifiers and homeowners respectively. This then allows users to stipulate the exact resources they are looking for, allowing the relevant information to be accessed quicker. For example, acousticians can locate information about noise levels in just a few clicks, while specifiers can find relevant product test results in the same amount of time. This is in addition to being able to download manuals and technical data, as well as read about the company’s latest news and case studies.
There are also new selector filters which allow users to easily highlight their desired product(s) within either the MVHR, handles or window vents range; this enables users to then simply and quickly identify the options available for their specific requirements.
Titon has also introduced a ‘Find my product’ section – a selectional tool allowing visitors to search by division and product type in order to locate a specific item; whether it is a ventilation controller or a window handle, this function covers the entire Titon portfolio, while providing extensive information on the end product once it has been selected. Visitors to the site can use the ‘Product Identifier‘ tool to submit a photograph of an existing installed product in order to identify a suitable replacement or obtain essential servicing information – a feature which has been designed with homeowners in mind.
Another addition is the dedicated ‘investors’ area, which incorporates the latest information from Titon Holdings Plc, including financial statements, shareholder information and up-to-date stock market details. There is also a native language distribution selector that allows non-English speakers to communicate with the company without translation, as well as download available resources in their respective language.
Commenting on the new look site, Tyson Anderson, Sales & Marketing Director at Titon, said:
“Our business has moved on significantly in recent years, so it was time to update our website in order to reflect this. Having such a vast portfolio in both the hardware and ventilation sectors, we felt it was important to provide customers with an enhanced user experience. The result is a fantastic looking site offering comprehensive information about every facet of Titon.”
He continued: “The website is the result of lots of research and workshops, as well as in-depth interviews with key stakeholders and customers, followed by extensive periods of testing. Titon now has a good looking, functional website that will benefit all our customers, regardless of the sector they operate in.”