Please initially contact your ventilation contractor, window manufacturer or housebuilder before contacting us about your issue – they are responsible for the product’s maintenance and repair and will know exactly how the product has been installed.
View our top video and document guides
- How to change my ventilation unit filter (Video)
- How to replace a window handle (Video)
- MVHR user guide (PDF)
- MVHR spares matrix (PDF)
Find and purchase product replacements and spares
Most product replacements and spare parts can be purchased directly and securely from our online shop, TitonDirect.